Frequently Asked Questions (FAQ)
About Bakom RI
What is the Government Communications Agency (Bakom RI)?
The Government Communications Agency of the Republic of Indonesia (Bakom RI) is a non-structural government institution established by the President to orchestrate communication and information related to strategic policies and priority government programs. Bakom RI is directly accountable to the President of the Republic of Indonesia.
What is the difference between Bakom RI and the Ministry of Communication and Digital Affairs (Komdigi)?
The Ministry of Communication and Digital Affairs (Komdigi) is responsible for digital infrastructure, telecommunications, broadcasting regulation, and digital governance. Bakom RI focuses on the orchestration of government policy communications, ensuring that government messages are delivered to the public in a consistent, coordinated, and effective manner. The two institutions have complementary roles in supporting effective governance and public communication.
What regulation established Bakom RI?
Bakom RI was established under Presidential Regulation No. 96 of 2025 on the Government Communications Agency. The organizational structure and operational procedures of its Secretariat are further governed by Regulation of the Minister of State Secretary No. 9 of 2025 concerning the Organization and Work Procedures of the Secretariat of the Government Communications Agency.
Who is the current Head of Bakom RI?
The current Head of the Government Communications Agency of the Republic of Indonesia is Syahganda Nainggolan, while the current Deputy Head of the Government Communications Agency is Fadli Tri Hartono. Both were inaugurated on October 2, 2026, at the State Palace in Jakarta, pursuant to Presidential Decree (Keppres) No. 106/P of 2026.
Is Bakom RI a newly established institution?
Bakom RI is a transformation of the Presidential Communication Office (PCO), which was established in 2024. This transformation expanded the institution’s mandate from managing communications within the presidential environment to orchestrating communications across the entire government, including coordination and synchronization with regional governments.
Duties and Functions
What are the main duties of Bakom RI?
The Government Communications Agency of the Republic of Indonesia (Bakom RI) is a non-structural government institution established by the President to coordinate and orchestrate communications and information related to strategic national policies and priority government programs. Bakom RI is directly accountable to the President of the Republic of Indonesia.
Is Bakom RI authorized to regulate the media or the press?
The Ministry of Communication and Digital Affairs (Komdigi) is responsible for digital infrastructure, broadcasting regulation, and telecommunications. Bakom RI focuses on the orchestration of policy communications, ensuring that government messages are delivered to the public in a consistent and coordinated manner. The two institutions perform complementary roles in supporting effective governance and public communication.
How does Bakom RI coordinate with regional governments?
Bakom RI was established under Presidential Regulation No. 96 of 2025 on the Government Communications Agency. The organizational structure and operational procedures of its Secretariat are governed by Regulation of the Minister of State Secretary No. 9 of 2025 concerning the Organization and Work Procedures of the Secretariat of the Government Communications Agency.
Does Bakom RI manage official social media accounts?
Bakom RI has official social media accounts to disseminate government information and communicate with the public.
The official social media accounts of Bakom RI include:
- Instagram: @bakom.ri
- TikTok: @bakom.ri
- Facebook: Badan Komunikasi Pemerintah RI
- YouTube: @bakom.ri
What is meant by the “communication orchestration” carried out by Bakom RI?
Bakom RI evolved from the Presidential Communication Office (PCO), which was established in 2024. This transformation expanded the institution’s mandate from managing communications within the presidential sphere to orchestrating communications across the entire government, including the coordination and synchronization of communication efforts with regional governments.
Services and Contact Information
Does Bakom RI handle public service complaints?
No. Bakom RI is not a public service complaint-handling institution. For complaints regarding government services, please use the national public complaint portal at lapor.go.id, which is managed by the Ministry of Administrative and Bureaucratic Reform (PANRB). The portal serves as the official channel for submitting and tracking complaints related to public services provided by government institutions.
Where is Bakom RI located?
The office of the Government Communications Agency of the Republic of Indonesia (Bakom RI) is located in Jakarta. For detailed address information and official contact details, please visit the Contact Page on this website.
PHTC Programs
What is the Quick Wins Program (PHTC)?
The Quick Wins Program (PHTC) consists of eight priority programs of President Prabowo Subianto designed to deliver tangible and immediate benefits to the public within a relatively short period. The program covers key sectors, including nutrition, healthcare, food security, education, social welfare, civil service reform, infrastructure development, and state revenue enhancement. Through these initiatives, the Government aims to accelerate development outcomes and improve the quality of life of Indonesian citizens.
What is Bakom RI’s role in the Quick Wins Program (PHTC)?
akom RI serves as the communication orchestrator for the Quick Wins Program (PHTC), ensuring that information on the program’s progress, achievements, and outcomes is communicated to the public accurately, transparently, and in a coordinated manner. This role includes coordinating communication efforts across government institutions, engaging with the media, and collaborating with regional communication channels to ensure consistent and effective dissemination of information nationwide.
Where can I find the latest PHTC performance data?
PHTC performance data is available on this website. The information is updated periodically based on official reports submitted by the ministries and government agencies responsible for implementing the program.
How can companies contribute to the Quick Wins Program (PHTC) through Corporate Social Responsibility (CSR)?
Companies interested in contributing through Corporate Social Responsibility (CSR) programs that align with the objectives of the Quick Wins Program (PHTC) may express their interest through Bakom RI’s public feedback channels or contact the relevant ministries and agencies responsible for program implementation. Bakom RI may facilitate communication and coordination to support the development of such partnerships.
What is PPID and how can I request public information?
The Information and Documentation Management Officer (PPID) is the unit responsible for managing public information services at Bakom RI in accordance with Law No. 14 of 2008 on Public Information Disclosure. Requests for public information may be submitted through the PPID section of this website and will be processed in accordance with applicable laws and regulations.
What documents can be requested through PPID?
Information that may be requested includes policy and regulatory documents issued by Bakom RI, activity and performance reports, budget utilization information, and other public information that is not classified as exempt under Law No. 14 of 2008 on Public Information Disclosure.
How long does it take to process a public information request through PPID?
In accordance with the Public Information Disclosure Law, public bodies are required to respond to information requests within 10 working days. If necessary, the response period may be extended by an additional 7 working days. If a request is denied, the applicant has the right to file an objection in accordance with the applicable procedures.